Privacy policy
Buro International and its affiliated companies within the meaning of the Belgian Companies Code endeavour to act in accordance with the provisions of the applicable Belgian and European privacy legislation, including the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
Please read our privacy policy together with our general terms and conditions applicable to our various products and services. This privacy policy applies to all our customers and prospects, job applicants, (prospective) suppliers, persons requesting a proposal for advice or a quotation, and to all visitors to and users of our websites, our social media presence and our mobile applications (if any).
By requesting a price or advice from us, by using these websites, social media or mobile applications (if any), by using the products and services offered by Buro International and by taking part in our promotions, by applying for a job with us, or by supplying (or wishing to supply) goods or services to us, you expressly agree to the manner in which Buro International collects and processes personal data. If you refuse to provide certain indispensable data, Buro International may be unable to handle your request.
1. The data controller
The data controller is Buro International NV, Galgenveldstraat 6, 8700 Tielt, with company number 0423.056.986 (hereinafter ‘Buro International’).
2. Security
Buro International endeavours to take technical and organisational measures to protect the personal data provided and collected against destruction, loss, unintended alteration, damage, accidental or unlawful access or any other unauthorised processing of personal data.
To guarantee this security, Buro International uses, among other things, encryption of the communication between the server of our websites and your computer for certain data.
The number of staff members with access to your personal data is limited, and access is granted only insofar as it is necessary for the performance of their duties.
3. Collection of Data
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “Data”).
Your Data may be collected in various ways, including when:
- you create an online account,
- you fill in an (online) form,
- you take part in a competition or promotion organised by Buro International, whether online or not,
- you use our services and products, whether online or not,
- an order is validated and sent,
- you subscribe to a newsletter,
- you voluntarily send us your CV,
- you voluntarily hand over your business card,
- you voluntarily leave your details at trade fairs and similar events,
- you take part in surveys,
- etc.
Buro International may collect your Data directly, or obtain it through third parties insofar as you have given your consent to this.
Buro International NV collects the following categories of Data:
- Administrative data and contact details: these allow us to identify you or contact you. For example: name, address, telephone number, language preference, e-mail address…
- Data about your purchases or deliveries, and Data provided through the use or offering of our or your products and services. For example: the purchases or sales you have made, the channel through which you make your purchases or sales,… Among other things, we use this Data to offer you a personalised service as a customer.
- Data provided by third parties.
- Certain technical Data: for example: IP address, location data…
4. Processing of Data
Buro International may process your Data for the following purposes:
- Offering or purchasing products and services, and optimising and improving the services we offer or purchase.
For this reason, Buro International may process your Data in order to analyse, evaluate and improve its offering or purchasing of products and services.
We may use your Data to inform you about our latest products, services, special offers, newsletter or personalised offers that we think may be of interest to you. If you wish to be kept informed by electronic communication of our offers, newsletters, products and services, or if you wish to receive personalised offers, you can give your consent to this. If you no longer wish to receive such communications, you can likewise withdraw your consent at any time by contacting us. Our contact details can be found below.
- Setting up, maintaining, supporting and managing the products and services that you use or supply, and handling the related administration, e.g. delivering your order, …
- Creating and managing your online account
This Data may also be used to make navigation between the various products, services and online promotions on our websites easier by pre-filling your personal data (surname, first name, e-mail address).
- Carrying out studies and compiling statistics
For example, we may anonymise your Data and use it further to generate statistics and reports on the use or purchase of services, the sale or purchase of products and the course of promotions and competitions.
- Complying with our legal obligations.
In certain cases, we are legally obliged to retain certain personal Data about you and/or to disclose it to government authorities and/or judicial authorities. Examples include tax and accounting obligations.
In the context of the above processing operations, Buro International may contact you, for example to inform you about its products and services, for its invoicing and for administrative purposes. Buro International may contact you in various ways, including by e-mail, by post, via social media,...
If you no longer wish to be contacted by Buro International for commercial or advertising purposes, you can notify us of this decision at the following address:
Buro International, Galgenveldstraat 6, 8700 Tielt
8700 Tielt
Tel: +32 51 40 44 11
E-mail: info@burointernational.be
If you have already registered on the so-called “Do Not Call Me” list, this will be taken into account.
Under no circumstances will Buro International disclose the personal data provided and collected to third parties, unless:
- you have given us your express prior consent to do so;
- in the cases provided for by law;
- we are obliged to do so under a regulation or in legal proceedings; or
- at the request of legislative or judicial authorities.
- to suppliers and subcontractors engaged by Buro International, such as ICT companies for the maintenance and management of our websites, companies responsible for home delivery of the products you have ordered, consultants, marketing agencies,… in order to outsource part of our services to them. We ensure that these subcontractors manage your Data securely, respectfully and with the care of a prudent and reasonable person, and do not disclose it to third parties.
We wish to emphasise that companies affiliated with Buro International are not regarded as third parties, insofar as they process the Data on behalf of Buro International.
5. Your rights
- by e-mail to info@burointernational.be
- in writing to the following postal address: Buro International NV, Customer Service, Galgenveldstraat 6, 8700 Tielt;
- by e-mail to info@burointernational.be
- in writing to the following postal address: Buro International NV, Customer Service, Galgenveldstraat 6, 8700 Tielt;
- by e-mail to info@burointernational.be
- in writing to the following postal address: Buro International NV, Customer Service, Galgenveldstraat 6, 8700 Tielt;
Please note, however, that objecting to certain processing operations or withdrawing your consent to certain processing of your Data may mean that you can no longer use certain services or products offered by us.
Data Protection Authority
Drukpersstraat 35
1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
contact@apd-gba.be
6. Cookies and other technologies
When you visit our websites, 'cookies' may be placed on the hard drive of your computer. A cookie is a text file placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify persons; a cookie can only identify a machine.
The first category of cookies are ‘First party cookies’: these are technical cookies used by the visited site itself and intended to allow the site to function optimally. At Buro International, these consist of:
- Essential cookies: are needed to use the websites and ensure secure identity verification. For example: navigation on the websites, contents of the shopping basket, access to personal data...
- Functional cookies: make the websites easier to use and provide a personalised browsing experience. These cookies must make it possible to store data that improve your experience on the site. For example: language choice, display preferences, an overview of your previous purchases, the search query you entered …
-
Performance cookies: collect visitor data in order to improve the websites. For example: counting visitors, listing popular web pages, click behaviour (e.g. how long your visit to the websites lasts, which pages you visited and when, ...).
-
Advertising cookies: tailor advertisements on the basis of your browsing behaviour, your demographic data and your user data. This allows us to make our advertisements more effective and better tailored to your interests.
This also includes, among others, cookies from social media sites such as Meta and Pinterest. - Cookies for website analysis: are used for statistical purposes in order to adapt the websites to the wishes and interests of visitors, and enable us to ascertain how often our websites are visited, which pages cause problems,… In this context, we use Google Analytics, a website analysis service provided by Google Inc. The information generated by the cookie about your use is transferred to Google and stored by Google on its servers, whether or not in the United States. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage.
Among other things, this cookie stores the following information: which pages are visited, how long visitors stay on the websites, how they got there and what they click on and, in some cases, your IP address, but also where they have scrolled and clicked with the mouse. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as those third parties process the information on Google's behalf. -
Some cookies may be installed by third parties, such as Meta and Pinterest, among others. In that case, we recommend that you read the privacy policies of these third parties carefully and, if necessary, disable these cookies via your browser settings.
Managing cookies
If you so prefer, you can refuse our cookies via our cookie banner at the bottom of the home page of our website on your first visit to the website, or via the privacy settings of your browser. To do so, we recommend that you consult the support pages of your browser.
You can manage the use of your cookies individually or globally for the sites you visit. You can also delete cookies that have already been installed on your computer or mobile device.
Please note that disabling cookies may result in our websites no longer functioning properly.
7. Retention period
Buro International retains your Data only for as long as we can effectively serve you with it in accordance with this privacy policy. In this context, Buro International NV carries out an annual review. You of course always have the right to invoke your rights as explained above.
8. Risks associated with the use of the internet and online applications, and other provisions
The use of our websites, mobile applications (if any) and online services and products implies knowledge and acceptance of the characteristics and limitations of the internet, in particular as regards technical performance, response times for consulting, requesting or sending information, the risk of interruption and, more generally, the risks inherent in all connections and transmissions over the internet, the lack of protection of certain data against possible misuse and the risk of possible viruses circulating on the network.
All information provided by Buro International on our websites, mobile applications (if any) and online services and products is for information purposes only. Buro International naturally tries to keep this information as complete and accurate as possible, but is not responsible for incomplete or incorrect information and excludes all liability for any direct or indirect damage of any kind whatsoever arising from or related to the use or (temporary) unavailability of this information.
The content and layout of these websites, mobile applications (if any) and online services and products are protected by copyright and any other intellectual property rights. They may therefore not be reproduced, modified or used in any other way without the written permission of Buro International.
Through our websites, mobile applications (if any) and online services and products, you may have access to third-party websites, mobile applications and online services and products. Buro International is not responsible for the content of these websites, mobile applications and online services and products and excludes all liability for any direct or indirect damage of any kind whatsoever arising from or related to the use or (temporary) unavailability of information provided on these websites, mobile applications and online services and products.
Disputes relating to access to or use of our websites, mobile applications (if any) and online services and products are governed by Belgian law.
9. Changes
Buro International reserves the right to amend its privacy policy. This policy was last amended and revised on 14.06.2024.
Company details Data controller:
Buro International NV
Registered office:
Buro International NV
Galgenveldstraat 6
8700 Tielt
BE 0423.056.986
Contact:
+32 51 40 44 11
info@burointernational.be